Processing Time:

1-3 business days from order to dispatch  

 

Shipping Time:

We ship from Rome. Please use these as a guide:  

Location	Standard	Express
Italy	1-4 days	1-2 days
Europe (within EU)	10-15 days	2-5 days
Europe (non EU)	10-25 days	4-7 days
North America	10-25 days	3-9 days
Asia & Australia	15-30 days	4-9 days
Others	15-30 days	4-9 days

 

• Exclude weekends & public holidays.
• busy periods such as summer / Christmas holidays seasons may cause further delays
• The time above includes normal customs clearance time. However, with the current supply chain crisis, there could be further delays depending on where you live.

 

Shipping costs:

Rates vary depending on the destination, please calculate the cost at checkout.   We offer free standard shipping for orders over $123USD  

 

Shipping Location:

We will try to ship to the end of the world for you :).  The shipping cost would be higher and would take longer to get there, sorry.

Shipping process:

1. We receive your order
2. Process in 1-3 business days (it usually takes 1-2)  
3. Once dispatched, you will get an email from us with a tracking number.
4. You may receive further emails & notice from the shipping company depending on which type of shipping you chose.
5. Wait patiently :)  for your package to arrive. ( If it’s a gift and you are concerned about the shipping time, please contact us and we’ll do our best to help and resolve the issue)

 

Tax:

• Within EU- no tax required.
• Outside of EU- You may be subjected to pay for import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

 

Contacts: Email us on cs@dot3jewelry.com  

 

 

Charming & serious when it comes to shipping Dot3